From uncertainty to confidence.

A good strategy cannot succeed without a structure capable of carrying it. Unclear roles, outdated policies, weak communication channels and inconsistent processes create duplication, delays and frustration, even when the organization has talented, committed people.
The Structure pillar turns intentions into organized action. We help organizations establish the roles, relationships, policies, processes and accountability systems needed to make good work easier to accomplish.

Possible services and solutions

• Governance reviews and governance audits
• Bylaw and governance-policy reviews
• Policy-framework development
• Organizational design and restructuring
• Governance-model development
• Board, committee and membership structure
• Role and responsibility clarification
• Board–management relationship clarification
• Organizational charts
• Delegation-of-authority frameworks
• Committee structures and terms of reference
• Meeting and decision-making processes
• Operational-process reviews
• Workflow and communication mapping
• Strategic-plan implementation support
• Departmental and organizational work plans
• Risk-management systems
• Succession and continuity planning
• Hands-on implementation support
  

Tools and resources we can help with:

• Governance policy framework
• Bylaw review checklist
• Board policy templates
• Roles and responsibilities matrix
• Organizational chart
• Delegation-of-authority matrix
• Board and committee calendar
• Board agenda and minutes templates
• Committee terms-of-reference templates
• Decision and action tracker
• Operational work-plan template
• RACI or accountability matrix
• Risk register
• Communications-flow map
• Board recruitment matrix
• Implementation toolkit
  

Book:

• Wake Up Call: Stop Fixing the Wrong Things
• Sonnez l’alarme – Parlons des vrais problèmes
  

Let’s Fix What’s Not Working

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